Returns & Exchanges at Dark Father Apparel
Your Satisfaction is Our Priority
At Dark Father Apparel, we take pride in the quality and uniqueness of our tie-dye creations. We understand that sometimes things don’t work out. Therefore, we offer a straightforward returns and exchanges policy to ensure your shopping experience is as vibrant as our apparel.
Returns
30-Day Return Policy
You have 30 days from the date of purchase to return an item. To be eligible for a return:
– The item must be unused and in the same condition that you received it.
– It must be in the original packaging with tags still attached.
– A receipt or proof of purchase is required.
Please note that custom-made items are not eligible for returns unless they are defective.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Exchanges
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement and cover any shipping costs.
Size or Color Exchange
If you wish to exchange an item for a different size or color, please return the original item using our standard returns process and place a new order for the item you prefer.
Shipping Returns
To return your product, you should contact us for the shipping return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
For more information about our returns and exchanges policy, if you have questions, or if you would like to make a complaint, please contact us.
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Thank you for choosing Dark Father Apparel, where every piece is a canvas of color and creativity!